Your strategic partner for acquiring, managing, and optimizing talent. We empower businesses with the right people for every stage of the employment journey.
We believe in empowering people and businesses through our deep local network and understanding of the Northern Ontario landscape. Every placement is a relationship built to last.
We go beyond resumes — matching candidates to culture, goals, and long-term potential.
Rooted in Northern Ontario with deep connections across industries and communities.
Reduce time-to-hire by up to 50% and cut recruitment costs by 30% or more.
Whether you're growing a team or finding your next career move, Hireiz has a solution tailored for you.
Find permanent talent that aligns with your business goals, culture, and long-term vision. We source, screen, and deliver.
Learn More →Qualified professionals ready to contribute immediately. Flexible staffing solutions for peak demand, projects, and cover.
Learn More →Improve quality, reduce costs, and scale your workforce efficiently with our end-to-end RPO solutions.
Learn More →Support employees through transitions with compassion and expertise — career coaching, resume help, and job search guidance.
Learn More →We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. You'll report to the Operations Sales Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.
The Pro Intelligence Fulfillment Specialist role ensures our customer accounts and are processed in accordance with company policy and all market regulation guidance. FPI services include telematics, data services, charging, and fleet management. This role is responsible for multi-tier support and triage of customer issues associated with FPI software, hardware, and systems. Our approach is customer centric throughout the problem solving and customer support process. The Pro Intelligence Fulfillment Specialist will have an innate ability to get to the root cause ofreported problems. The Pro Intelligence Fullfilment Specialist will assist in driving issues to resolution within service level agreement (SLA)/issue management goals.
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve the customer’s issues before escalating to the next level. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
The Customer Care Representative works under the direct supervision of the Team Leader and is responsible for providing a timely and professional service in response to a wide variety of inquiries including Over the Air customers and concerns by using available resources to our US retail customers and dealers. The CCR will learn and execute the complete call handling process, meet expected customer service levels, support business performance goals of the program by providing a full range customer service experience, and answer regular customer inquiries and concerns via telephone.
. Lead, coach, and inspire a team of Customer Service Representatives to achieve performance and quality goals. . Monitor service levels and operational metrics to ensure consistent delivery of exceptional customer experiences. . Drive schedule adherence and workforce compliance to support business objectives. . Identify opportunities for continuous improvement and implement solutions that enhance efficiency and customer satisfaction. . Provide ongoing coaching and performance feedback through quality reviews, one-on-one meetings, and development plans. . Support employee growth and engagement by ensuring team members have the training, tools, and resources needed to succeed. . Analyze performance trends and KPIs to proactively address challenges and recognize achievements. . Partner with business stakeholders and clients to discuss program performance, process enhancements, and strategic initiatives. . Participate in talent acquisition efforts, interviewing candidates and helping build high-performing teams. . Collaborate with leadership on reporting, business reviews, and operational strategies.
The Senior Network Engineer is responsible for designing, implementing, and supporting Percepta's global enterprise network across on-premises and AWS cloud environments. In this role, you'll provide technical leadership for routing, switching, firewalls, wireless infrastructure, SD-WAN, and cloud networking while helping drive our transition to a modern, cloud-first architecture. Working closely with Infrastructure, Security, and Systems teams, you'll ensure our network remains secure, scalable, and highly available while contributing to strategic technology initiatives and continuous improvement.
We combine local expertise with a rigorous hiring process to consistently deliver outstanding results for employers and candidates alike.
Access a pool of qualified, thoroughly screened candidates — saving you time and reducing costly mis-hires.
Our streamlined process reduces your time-to-hire by up to 50%, so critical roles are filled quickly.
Cut recruitment costs by 30% or more compared to traditional hiring methods and in-house recruiting.
Deep roots in Northern Ontario give us a unique understanding of local talent markets and employer needs.
Whether you're a job seeker or an employer, Hireiz is here to make your next step the right one.
Have questions about our services or want to discuss your hiring needs? We'd love to hear from you.
123 March Street, Sault Ste. Marie,
Ontario, P6A 2Z5