Your strategic partner for acquiring, managing, and optimizing talent. We empower businesses with the right people for every stage of the employment journey.
We believe in empowering people and businesses through our deep local network and understanding of the Northern Ontario landscape. Every placement is a relationship built to last.
We go beyond resumes — matching candidates to culture, goals, and long-term potential.
Rooted in Northern Ontario with deep connections across industries and communities.
Reduce time-to-hire by up to 50% and cut recruitment costs by 30% or more.
Whether you're growing a team or finding your next career move, Hireiz has a solution tailored for you.
Find permanent talent that aligns with your business goals, culture, and long-term vision. We source, screen, and deliver.
Learn More →Qualified professionals ready to contribute immediately. Flexible staffing solutions for peak demand, projects, and cover.
Learn More →Improve quality, reduce costs, and scale your workforce efficiently with our end-to-end RPO solutions.
Learn More →Support employees through transitions with compassion and expertise — career coaching, resume help, and job search guidance.
Learn More →The Telecommunications Principal Engineer is responsible for the engineering, design, deployment, management, and support of the TTEC DCX SIP and carrier infrastructure. This role provides hands-on technical ownership for Ribbon (formerly Sonus) applications, SIP and TDM carrier infrastructure, carrier optimization, client launch support, incident resolution, vendor coordination, documentation, monitoring requirements, automation initiatives, and the appropriate implementation of AI-enabled tools to improve operational efficiency, troubleshooting, documentation, monitoring, and support outcomes. The successful candidate brings strong voice engineering expertise, operational discipline, and the ability to partner across support teams, vendors, project delivery teams, and business stakeholders to deliver reliable, cost-effective, and scalable voice infrastructure services.
You’ll be using the knowledge that you bring to the role by helping others and giving them peace of mind. Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
Do you have a passion for helping others and providing them peace of mind? In this role, you'll work to resolve customer issues via phone and multiple platforms such as text, email, social media, direct messaging, and other nonverbal written communication channels. Whether it’s providing quick answers, offering compassionate product consultations, or resolving issues with a smile, you’ll be the difference between an average customer experience and an exceptional one.
The Program Liaison is the initial contact for dealership personnel and vehicle owners. The Program Liaison listens to customer inquiries and provides an accurate and timely response to the customer. This position functions as a Level 2 Customer Service role, supporting escalated concerns from Level 1 Customer Service representatives. The Program Liaison is expected to investigate issues thoroughly, coordinate with internal teams as needed, and ensure a high level of customer satisfaction through professional and efficient issue resolution.
The Rewards Guide provides exceptional customer service support for the Rewards Programs, which are loyalty marketing platforms designed to reward members for doing business with the company. The Rewards Guide will provide a high level of customer and dealer support through a variety of requests through multiple channels. This will include technical app support, concern resolution, detailed product information, sales incentives/campaign support, and general information and/or questions, providing best-in-class service. The Rewards Guide will be responsible for providing timely, professional, and accurate customer service within the contractual customer service metrics.
Specialist, WFM Real Time Adding an additional Real-Time Analyst is a proactive investment in operational stability. It strengthens line adherence, Avoid Penalties, reduces cost inefficiencies, and supports scalable growth. Without increased RTA coverage, adherence gaps will continue to compound, placing avoidable strain on both operations and customer experience.
We combine local expertise with a rigorous hiring process to consistently deliver outstanding results for employers and candidates alike.
Access a pool of qualified, thoroughly screened candidates — saving you time and reducing costly mis-hires.
Our streamlined process reduces your time-to-hire by up to 50%, so critical roles are filled quickly.
Cut recruitment costs by 30% or more compared to traditional hiring methods and in-house recruiting.
Deep roots in Northern Ontario give us a unique understanding of local talent markets and employer needs.
Whether you're a job seeker or an employer, Hireiz is here to make your next step the right one.
Have questions about our services or want to discuss your hiring needs? We'd love to hear from you.
123 March Street, Sault Ste. Marie,
Ontario, P6A 2Z5